Terms and conditions
We save the following personal data about our customers:
Customers: First Name, Last Name, Company / Organization, Email, Person / Organ., VAT Number, Address, Postal Code, City, Country, Phone.
Orders: ip: address, e-mail, person / organization number, VAT number, address, company, first name, last name, address, postal code, city, phone number.
As a customer, you can request extract, modification or deletion of this information at any time.
When ordering agreement for the purchase only when Myrstens Graphics, Adhesive Decals, confirmed the order through an order confirmation. An order confirmation is generated automatically. If the ship is changed in the order , the customer will be notified as soon as possible . Myrstens Graphics has ownership and withdrawal rights to all products until full payment has been made by the customer . To shop with us you must be 18 years.
Prices include VAT at 25 % At the confirmation order .
The shipping cost for an order will be charged for the actual weight, this happens automatically in the shop and the cost of shipping is shown at checkout . Pricing is done by postal postage table for letters and packages and for DHL Service Point.
The mobile number you provide during checkout may be used for SMS notification of delivery or other communications relating to your order .
TERMS OF PAYMENT
Customer pays into Myrstens Grafiks bank before the product is produced and mailed. No charge .
The fee for paying by invoice is 29 SEK and thus has 15 days credit . Customary credit is made . At the approved indication may be given invoice .
For non-payment will be 50 sec at each reminder , plus interest .
Online Payment . No charge . Visa, Mastercard and Eurocard funger in the shop.
04.04 Gift Card
Have you received a gift that comes in the shop , you can pay with it .
Goods that are in stock are normally shipped within 3-5 business days after we have received your order. In cases where a product needs to be ordered from supplier delivery time may be longer. These products are labeled on order , and then tells us customers about the estimated delivery time .
Packages are delivered by the Postal Service or DHL , you can select options for yourself at checkout.
For packages that are not cashed reserves the Myrstens Graphics right to charge
customer actual costs and return freight and a processing fee of 150 SEK .
Occasionally, delivery delays beyond our control. For example occur when a supplier can not meet their delivery obligations to us. If this occurs, we disclaim liability to the customer for the damage delay accomplished. We will notify you if delivery is delayed .
Together with our shipping partners , we stand for the transportation risk ie . the risk of product
damaged or lost during shipment from our warehouse to you . you and
transportation company assumes the risk in the event returned to us.
When you receive your item , it is important that you immediately inspect the package . Should the packaging and contents to be damaged so please indicate this to your mail center or
directly to the carrier . Always keep the confirmation you receive on your goods are damaged. We would be grateful if you would notify us immediately if it occurs. However, within a week to Myrstens Graphics , Industrial Road 3 , 820 72 Strömsbruk.
Tel : 070-3257583 , email : email@example.com
Return Policy and Return policy
According Distansavtalslagen customers have the right to cancel your purchase within 14 days
that you have received the goods and without specific reason . When utilizing
Right of withdrawal / Open purchase , the customer pays for the shipping. Return Policy and Return policy does not apply when goods can not be returned unassembled , unused and undamaged condition. Also excluded are the personal goods that can not be sold to another customer, for example, on such goods may be specially commissioned text decoration or portrait on the boards , enlargements or canvas . If you get home an item that is faulty or delievered , we will pay the return shipping of course . Contact us so we can agree on compensation for the return payable to you .
If you wish to return a damaged or defective product , please contact us via e- mail
or phone within a week. Always save the packaging, original box and payment confirmation. If you return a damaged product to us , do
The easiest way in the containers and packaging as it was sent out in. Myrstens Graphics follow the Consumer which means a 36-month guarantee. The warranty covers only initial errors , ie errors that existed in the product when shipped. This does not apply in cases where we can not find anything wrong with the product or when you caused the damage yourself . Ordinary wear and tear will not be replaced .
Refunds are made to your bank account or the way the customer suggests. The refund is made within 5 working days that we have received and accepted your return .
for changes in prices due to large price deviations from our suppliers, typos or other errors that are beyond our control.
Learn more about unforeseen events during the Force Majeure below.
In the event of war , natural disasters, strikes , government decisions and similar events beyond our control which is not reasonably foreseeable, and affects the contractual agreements and commitments on our part , which means that we can not keep that agreement / pledge shall constitute grounds that we released from our obligations to fulfill that contract .
Below are links to the Consumer Agency and ARN where you can read more detail
on Consumer Sales and Distance Contracts mm . In case of conflict , we follow
always ARN's recommendations .